How to Cancel eHarmony and Stop Auto-Renewal (2026 Guide)
Updated February 2026 • 6 min read
🚨 eHarmony auto-renews at full price. That 50% off promo you signed up with? It renews at $35-65/month. Cancel before your renewal date to avoid the charge.
eHarmony is one of the most expensive dating apps on the market — $35-65/month depending on your plan length. They use aggressive intro pricing and auto-renewal to keep you locked in. Canceling turns off auto-renewal but does not give you a refund for time already paid. Here is how to get out.
The Price Trap
6-month plan: ~$65/month ($390 total, often sold at 50% off = $195)
12-month plan: ~$35/month ($420 total)
24-month plan: ~$25/month ($600 total)
Auto-renewal: Renews at the same plan length at full price (no promo rate)
A 6-month plan bought at 50% off ($195) auto-renews at full price ($390). That is a 100% price increase you did not agree to — and it is buried in the terms of service.
Click Cancel Subscription or Turn Off Auto-Renewal
Navigate through the retention screens (expect 3-4 screens of offers)
Confirm cancellation
Screenshot the confirmation — you will need proof if they charge you anyway
If Subscribed Through Apple or Google
iPhone: Settings → your name → Subscriptions → eHarmony → Cancel
Android: Google Play → Profile → Payments & subscriptions → eHarmony → Cancel
Requesting a Refund
eHarmony's official policy is no refunds. However:
Within 3 days (some states): California, Ohio, and several other states require a 3-day cooling-off period. If you just signed up, cite your state law.
Unauthorized renewal: If you did not realize auto-renewal was on and were charged, contact your credit card company to dispute the charge.
Service issues: If the app is not working or you received significantly fewer matches than promised, file a complaint with the FTC or your state AG.
⚠️ Credit card dispute tip: If eHarmony charged you after you canceled, file a chargeback with your bank. Provide your cancellation screenshot as evidence. Banks typically side with the cardholder when cancellation proof exists.
Delete Your Profile (Separate from Canceling)
Canceling stops billing but your profile stays visible. To fully remove it:
Go to Account Settings
Look for Close Account or Delete Profile
Follow the prompts — this removes your profile, photos, and matches
This is permanent — you cannot recover your profile or match history
Free and Cheaper Alternatives
Hinge (free): Designed for relationships, not hookups. Best free dating app for serious dating.
Bumble (free): Women message first. Free version is fully functional.
OkCupid (free): Detailed matching questions, good for compatibility matching.
Tinder (free): Largest user base, good for volume. Free version works fine.
Coffee Meets Bagel (free): Curated daily matches, quality over quantity.
💡 At $35-65/month, eHarmony costs more than Netflix, Spotify, and a gym membership combined. Hinge is free and consistently ranks as the best app for finding serious relationships. The paid tier ($35/month) is optional and not necessary for success.
Summary
Cancel: Account Settings → Subscription → Cancel
Apple/Google: Cancel through device subscription settings
No refund policy (check state laws for exceptions)
Delete profile separately after canceling subscription
Difficulty: Hard — multiple retention screens
💡 How many dating and social apps are charging you?Upload your bank statement to JustCancel — we will find every subscription including dating apps, social media upgrades, and forgotten memberships.