How to Cancel Curology in 2026 (Custom Skincare Isn't That Custom)

Updated 2026-02-22 · 6 min read

How to Cancel Curology

Method 1: Through the App/Website

1. Log into curology.com or open the Curology app
2. Go to Account → Subscription
3. Click "Cancel subscription"
4. They'll offer to pause, skip a shipment, or change your formula — decline if you want to fully cancel
5. Confirm cancellation

Method 2: Contact Support

Email support@curology.com requesting cancellation. Include your account email. Or use the in-app messaging feature (tap the message icon → "I want to cancel").

Curology Pricing vs Getting Ingredients Separately

Curology charges $20-40/month depending on your plan. Here's what the same ingredients cost individually:

• Tretinoin (prescription retinoid): $5-15/month with GoodRx (generic cream/gel). The gold standard for anti-aging and acne.
• Azelaic acid (15-20%): $10-15/tube OTC (The Ordinary, Paula's Choice) or $5-10/month prescription with GoodRx
• Niacinamide: $6-8/bottle at The Ordinary (lasts 3+ months). No prescription needed.
• Clindamycin (antibiotic): $5-10/month with GoodRx prescription

Total for all ingredients separately: $15-30/month — comparable to Curology but with more control over concentrations and the ability to adjust individual products.

The Smarter Skincare Approach

If your Curology formula was working, don't just stop — replicate it cheaper:

1. Check your formula: In the Curology app, look at your exact ingredients and concentrations
2. For tretinoin: See your primary care doctor or a dermatologist for a generic tretinoin prescription. One visit + generic prescription = cheaper than 3 months of Curology.
3. For OTC ingredients: Buy The Ordinary brand (niacinamide $6, azelaic acid $8, zinc $6). Same active ingredients, transparent pricing.
4. For antibiotics: If you need clindamycin, your doctor can prescribe generic for $5-10/month

Alternatives to Curology

• The Ordinary: $5-12 per product, transparent ingredients, no prescription needed for most products. The r/SkincareAddiction favorite.
• CeraVe + generic tretinoin: CeraVe cleanser ($12) + moisturizer ($14) + generic tretinoin prescription ($5-15/month) = a complete routine for less than Curology.
• Apostrophe/Dear Brightly: Similar telehealth skincare but you get separate prescription products instead of a premixed formula (more flexibility).
• Actual dermatologist: If you have insurance, a dermatologist visit is often $20-40 copay and they can prescribe exactly what you need at generic prices.

Refund Policy

• First bottle (trial): Curology sometimes offers a free or discounted first bottle — no refund needed
• Unshipped orders: Full refund
• Shipped orders: Contact support within 60 days for a refund if you had a reaction or the product didn't work
• Auto-renewal: Contact support for a refund if you attempted to cancel before the charge