How to Cancel Consolidated Communications Internet in 2026
Consolidated Communications provides internet ($40-70/month) primarily in rural areas of New England, Midwest, Texas, and California. If fiber or 5G home internet has reached your area, you may have better options now.
Cancel by Phone
- Call 1-844-968-7224
- Ask to cancel your internet service
- Note your account number and final bill date
- Ask for confirmation in writing (email or mail)
- Return equipment within 30 days
Return Equipment
⚠️ Return all equipment within 30 days:
- Modem and/or router
- Power adapters and cables
- Return to a local office or ship with prepaid label
- Unreturned equipment fee: $100-200+ per device
- Get a receipt — keep it for 6 months
Alternatives in Rural Areas
- T-Mobile 5G Home Internet ($50/mo) — no contract, no equipment fees. Check coverage at t-mobile.com/isp
- Starlink ($120/mo + $599 equipment) — satellite internet, works anywhere with sky view. Best option if no fiber/cable/5G
- Verizon 5G Home ($35-60/mo) — fastest fixed wireless, limited availability
- Local fiber providers — check BroadbandNow.com for new options in your area
- Consolidated's own fiber — they're expanding fiber (acquired Searchlight Capital investment). Check if fiber is available at your address — it may be faster and same price as DSL
Before Canceling: Negotiate
💡 In rural areas, options are limited. Before canceling:
- Call and say you're considering switching to Starlink/T-Mobile
- Ask if fiber is available at your address (major speed upgrade)
- Request a loyalty discount or promotional rate
- If DSL speeds are slow, upgrading to their fiber (if available) may solve the problem cheaper than switching
🔍 Not sure what you're paying for? Upload your bank statement to JustCancel — we'll find all your subscriptions and show you how to cancel each one.