How to Cancel Confluence in 2026 (Your Wiki Deserves Better)

Updated February 2026 • 8 min read

Confluence is the wiki that companies buy because they already have Jira. Not because it's good. At $6.05-11.55/user/month, you're paying premium prices for a tool where 80% of pages haven't been viewed in 6+ months and the search somehow returns everything except what you need.

⚠️ The Atlassian Lock-In Trap

Canceling Confluence doesn't cancel Jira — they're separate subscriptions
Jira ticket links inside Confluence pages break after export
Macros and templates don't export — only raw content
Page history and comments may be lost in migration

Confluence Pricing

Free: Up to 10 users, 2GB storage
Standard: $6.05/user/month
Premium: $11.55/user/month
Enterprise: Custom (usually $13+/user/month)

50-person team on Standard: $3,630/year for a wiki. Most of that money pays for pages that are outdated, duplicated, or never read.

How to Cancel Confluence Cloud

Go to admin.atlassian.com
Select your organization → Products
Find Confluence → Manage subscriptions
Click Cancel subscription
Reject the pause/downgrade offers
Confirm — data accessible until billing period ends, then deleted after 30 days

⏰ Export Everything First

Full site export: Settings → Content Tools → Export → XML export (includes all spaces)
Individual spaces: Space Settings → Content Tools → Export as HTML or PDF
Cloud backup: admin.atlassian.com → Backup Manager → Create backup
Download attachments separately — they're not always included in XML exports

Best Confluence Alternatives

Notion — Most popular Confluence replacement. Has a Confluence importer. Free for personal, $10/user/month for teams.
Slite — Built specifically as a Confluence alternative. $8/user/month, great search.
GitBook — Perfect for technical docs. Free for open source, $8/user/month for teams.
Outline — Open-source wiki. Self-host for free or $10/user/month cloud.
Slab — Clean, fast, good integrations. $8/user/month.
Google Docs + Drive — Free if you have Workspace. Not a wiki, but honestly most teams just need shared docs.

The Wiki Audit: What to Actually Migrate

Don't migrate everything. Use this as a fresh start:

Keep: Onboarding docs, architecture decisions, runbooks, API docs, meeting notes from last 6 months
Archive: Everything older than 1 year (download the export, but don't migrate it)
Delete: Outdated process docs, abandoned project pages, that Q3 2022 OKR page nobody updated

Most companies find that only 10-20% of their Confluence content is actively useful. Migration is a chance to clean house.

If You're Keeping Jira

You can cancel Confluence while keeping Jira — they're separate products. Just be aware that any Confluence links in Jira tickets will break. Consider updating important tickets with the new documentation links before canceling.

💡 Pro Tip: Notion's Confluence Importer

Notion has a built-in Confluence importer that handles spaces, pages, and nested structure. Go to Settings → Import → Confluence. It preserves most formatting, though macros and custom templates won't transfer. For most teams, it's a 30-minute migration.

🔍 Find All Your SaaS Subscriptions

Confluence is probably one of a dozen SaaS tools your company pays for. Upload your bank statement to JustCancel to find every subscription — including the ones nobody remembers signing up for.

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Quick Cancel Guide: Confluence

Direct cancel link + step-by-step instructions