Can I get a refund from CarShield?

Yes, in most cases. If you cancel within the first 30 days, you typically get a full refund. After 30 days, you can get a prorated refund based on remaining coverage minus a cancellation fee (usually $50-100). You must call to cancel and request the refund.

How much does CarShield cost?

CarShield plans typically cost $80-200/month depending on your vehicle and coverage level. Total contract costs can range from $2,000-$5,000+ over the contract term. Many consumers report the monthly cost being higher than quoted initially.

How do I stop CarShield robocalls?

Register your number on the National Do Not Call Registry (donotcall.gov). File complaints with the FTC if calls continue. Block the numbers on your phone. Note that many 'extended warranty' robocalls are from third-party telemarketers, not CarShield directly.

How to Cancel CarShield Extended Warranty and Get Your Money Back (2026)

Updated February 2026 • 6 min read

📞 Phone only. Call 1-800-587-4162 to cancel. Have your contract number ready. You ARE entitled to a prorated refund in most states.

CarShield is one of the most advertised vehicle service contract companies in the US — you have probably seen their ads with Ice-T. But at $80-200/month, many customers find the coverage does not match the promise. Claims get denied, deductibles are high, and canceling is harder than signing up. Here is how to get out and get your money back.

Important: CarShield Is a Broker

CarShield does not actually provide the warranty. They are a broker that connects you with third-party administrators (like American Auto Shield). Your actual contract may be with a different company. Check your contract paperwork for the administrator name — you may need to contact them directly for claims and cancellation.

How to Cancel

Find your contract number (in your original paperwork or on your billing statement)
Call 1-800-587-4162 (CarShield customer service)
State clearly: "I want to cancel my vehicle service contract"
They will transfer you to a retention specialist — be prepared for heavy pressure to stay
Request your prorated refund amount
Ask for written confirmation of cancellation via email
Note the date, time, representative name, and confirmation number

⚠️ Expect heavy retention pressure. CarShield representatives are trained to keep you. Common tactics: "What if your engine fails tomorrow?", offering reduced pricing, suggesting a downgrade to a cheaper plan. Stay firm if you want out.

Your Refund Rights

Within 30 days: Most states guarantee a full refund during a "free look" period (usually 30 days from purchase). You should get all your money back minus any claims paid.
After 30 days: You are entitled to a prorated refund based on the remaining coverage period, minus a cancellation fee (typically $50-100) and any claims paid.
Refund timeline: Expect 4-6 weeks for the refund check. Some companies take longer.

If They Refuse to Cancel or Refund

Send a certified letter requesting cancellation (creates legal paper trail)
File a complaint with the BBB (CarShield has an A+ BBB rating but responds to complaints)
File a complaint with your state Attorney General consumer protection division
File an FTC complaint at reportfraud.ftc.gov
Dispute the charges with your credit card company

Stop the Robocalls

The infamous "we have been trying to reach you about your car's extended warranty" calls. Most of these are NOT from CarShield — they are from third-party telemarketers. But here is how to reduce them:

Register at donotcall.gov (National Do Not Call Registry)
Block individual numbers on your phone
Use call filtering apps (Nomorobo, Robokiller, Truecaller)
Enable "Silence Unknown Callers" on iPhone (Settings → Phone)
File FTC complaints for each robocall at reportfraud.ftc.gov

Do You Even Need an Extended Warranty?

For most people, no. Here is the math:

CarShield: $100-200/month × 36 months = $3,600-$7,200
Average car repair: $500-$1,500 for most common issues
Setting aside $100/month in a savings account gives you $3,600 for repairs — and if you do not use it, you keep the money

💡 Self-insure instead: Put your monthly warranty payment into a high-yield savings account (4-5% APY). After a year, you have $1,200+ for repairs and earning interest. Most car owners never need repairs exceeding what they paid for the warranty.

Quick Reference

Cancel: Call 1-800-587-4162
Within 30 days: Full refund (minus claims paid)
After 30 days: Prorated refund minus cancellation fee
Difficulty: Hard — expect heavy retention pressure
Refund timeline: 4-6 weeks

💡 What other recurring charges are eating your budget? Upload your bank statement to JustCancel — we will find every subscription, warranty, and membership draining your account.

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Quick Cancel Guide: Carshield

Direct cancel link + step-by-step instructions