How to Cancel Care.com Premium in 2026
Updated March 3, 2026 • 4 min read
⚡ Quick Summary
Go to care.com → Account → Membership → Downgrade to Basic (free). Navigate through retention offers. Or call 1-877-227-3115. Background checks ($59-258) are charged separately.
Care.com Pricing
- Basic (Free): Browse caregivers, post jobs — but can't message anyone
- Monthly: $25.80/month
- Quarterly: $17.20/month (billed $51.60)
- Annual: $14.90/month (billed $178.80)
- Background checks: $59 (basic) to $258 (comprehensive) — separate from membership
How to Cancel
- Log in at care.com
- Go to Account
- Click Membership
- Click Downgrade to Basic
- Decline all retention offers (they'll offer discounts)
- Confirm the downgrade
Or call 1-877-227-3115 to cancel by phone.
💡 Only Subscribe When You Need It
Care.com's Premium is only useful when you're actively hiring a caregiver. The smart move: subscribe for one month when you need to find someone, contact multiple caregivers, then cancel. Don't keep paying $26/month while your nanny is already working for you.
Free Alternatives
- Sittercity: Similar to Care.com — browse and message caregivers
- UrbanSitter: Referral-based — see which sitters your friends use
- Facebook parent groups: Free, local recommendations from real parents
- Nextdoor: Free — neighborhood-based caregiver recommendations
- Word of mouth: Ask parents at your kid's school, daycare, or activities
- College job boards: Contact local university career centers — students often babysit
About Background Checks
Care.com charges $59-258 for background checks, but these are run by third parties. You can often run the same checks yourself for less:
- County court records: Free — search your county's court website
- National Sex Offender Registry: Free at nsopw.gov
- Checkr or GoodHire: $30-50 for comprehensive background checks
What else is charging your account?
Upload your bank statement to JustCancel — we'll find Care.com and every other forgotten subscription.