How to Cancel Boost Mobile in 2026 — Port Your Number First

Updated February 2026 • 4 min read

Step 1: Port Your Number (Do This First)

1. Choose your new carrier and start a new line with number transfer
2. You'll need your Boost account number and PIN
3. Account number: Call Boost at 1-833-502-6678 or check your online account
4. PIN: Your 4-digit Boost PIN (set during activation, or last 4 of SSN)
5. The new carrier handles the transfer — usually completes in 1-3 hours
6. Once ported, your Boost line automatically cancels

Step 2: Cancel Without Porting (If You Don't Want the Number)

1. Call 1-833-502-6678
2. Say "cancel my account"
3. Alternatively, just stop paying — Boost is prepaid, so service stops when your plan expires
4. After 60 days of non-payment, the account is permanently deactivated

Boost Mobile Plans

• 1GB: $15/month
• 5GB: $25/month
• Unlimited: $25-60/month (various tiers)
• Boost Infinite: $25-60/month with device payments

Cheaper Phone Plan Alternatives

• Mint Mobile ($15-30/mo): T-Mobile network, 5-15GB plans, prepaid annual discounts
• Visible ($25/mo): Unlimited data on Verizon network, no throttling
• US Mobile ($10-25/mo): Customizable plans, Verizon or T-Mobile network
• Google Fi ($20-65/mo): T-Mobile + US Cellular, international roaming included
• Tello ($10-25/mo): T-Mobile network, build-your-own plan
• TracFone ($15-40/mo): Verizon network, no-contract prepaid

Device Payments and Unlocking

• If you're on Boost Infinite with device payments, you must pay off the device before canceling
• Check device unlock eligibility: Boost requires 12 months of active service before unlocking
• Request unlock: Call 1-833-502-6678 or visit boostmobile.com/support/unlock-device
• A locked phone only works on Boost/T-Mobile network — unlock before switching to Verizon-based MVNOs

Get a Refund

• Boost is prepaid — unused service at cancellation is typically non-refundable
• Device return: 7-day return window from activation date
• Billing disputes: call 1-833-502-6678