How to Cancel Boingo Wireless WiFi in 2026

Updated February 2026 • Difficulty: Medium • $14.99/month

If you're seeing "BOINGO" charges on your bank statement and wondering what they are, you probably signed up for Boingo WiFi at an airport, hotel, or military base. These subscriptions auto-renew monthly, and many people forget they exist.

Cancel Online

1. Go to my.boingo.com/account
2. Log in (use the email you signed up with — check which email the Boingo charge is linked to)
3. Go to Account → Cancel My Plan
4. They'll offer retention discounts — decline
5. Confirm cancellation

Cancel by Phone

Call 1-800-880-4117. This is usually faster if you can't remember your login. Have your email address and last 4 digits of the card being charged ready.

Can't Log In?

This is the most common issue. You signed up at an airport 2 years ago with whatever email was convenient. If you can't remember:

• Check your email accounts for "Boingo" in search — find the welcome/confirmation email
• Use the "Forgot Password" tool on my.boingo.com with different email addresses
• Call 1-800-880-4117 — they can look up your account by credit card number

Military Base Plans

Boingo provides WiFi at many US military bases. If you're on a military plan:

• Plans are typically $15-25/month depending on the base
• Cancel the same way — online or by phone
• If you're PCSing (permanent change of station), cancel before you leave
• Some bases have free WiFi alternatives through MWR — check with your base IT

How You Probably Signed Up

Boingo operates WiFi at airports, hotels, and military installations. The typical signup flow: you connect to "Boingo Hotspot" WiFi, enter your card for "$7.95 daily pass," and unknowingly agree to a monthly auto-renewal buried in the terms. Check your bank statements for recurring BOINGO charges.