How to Cancel Basecamp in 2026
Basecamp costs $15/user/month or $299/month flat (unlimited users) for Pro Business. The free personal plan exists for 1 user. Export your projects before canceling — data is deleted after 30 days.
⚠️ Export First: Download all projects, files, to-dos, messages, and documents. Go to each project and use the export/download options. Basecamp data is not recoverable after account deletion.
Cancel Basecamp
- Sign in to launchpad.37signals.com
- Click "Adminland" (you must be an admin)
- Go to "Account"
- Click "Cancel this account"
- Confirm cancellation
Downgrade to Free
Consider downgrading instead: Basecamp has a free personal plan (1 user, 3 projects, 1GB storage). Your data stays intact. Good if you might need it again later.
Basecamp Pricing
- Free (Personal): 1 user, 3 projects, 1GB storage
- Basecamp ($15/user/mo): Per-user pricing, all features
- Pro Business ($299/mo flat): Unlimited users — makes sense at 20+ users
Free Alternatives
- Notion (free) — project management, docs, wikis, databases. More flexible than Basecamp
- Asana (free, up to 15 users) — task management with timelines and boards
- ClickUp (free) — most feature-rich free tier, closest to Basecamp's all-in-one approach
- Trello (free) — simple kanban boards, great for small teams
- Linear (free, up to 250 issues) — best for software development teams
- Slack + Google Docs (free) — many teams find this combination replaces Basecamp entirely
Also Cancel HEY Email?
If you also use HEY (37signals' email service, $99/year), cancel separately at hey.com. Basecamp and HEY share 37signals accounts but have separate billing.
🔍 Not sure what you're paying for? Upload your bank statement to JustCancel — we'll find all your subscriptions and show you how to cancel each one.