How to Cancel BarkBox Subscription (2026)

Updated February 2026 · 6 min read

BarkBox and Super Chewer send monthly boxes of dog toys, treats, and chews. The problem? Multi-month commitments that auto-renew, and a cancellation process that's harder than teaching your dog calculus.

💰 What You're Actually Paying

• Month-to-month: $45/month ($540/year)
• 6-month plan: $35/month ($210 upfront, then auto-renews)
• 12-month plan: $29/month ($348 upfront, then auto-renews)
• Super Chewer: $29-53/month depending on plan
• Add-ons: Extra toys, dental chews — these add up fast

Method 1: Cancel Online (Account Page)

1. Log in at barkbox.com/account
2. Click "Subscription" or "Manage Subscription"
3. Look for "Cancel Subscription" or "Turn Off Auto-Renew"
4. Walk through the cancellation flow (they'll try to keep you)
5. Confirm cancellation and screenshot the confirmation page

Method 2: Cancel via Email

1. Email happy@barkbox.com
2. Subject: "Cancel My BarkBox Subscription — [Your Email]"
3. Include your account email and order number
4. Clearly state: "I want to cancel my subscription and stop all future charges"
5. Ask for written confirmation of cancellation

Method 3: Cancel by Phone

1. Call 1-855-520-2275
2. Hours: Monday-Friday 9am-5pm ET
3. Say you want to cancel — expect retention offers
4. Get a confirmation number

🎯 Beating Retention Offers

🐕 The "My Dog Doesn't Like It" Strategy

BarkBox has a "Scout's Honor" guarantee — if your dog doesn't like something, they'll replace it or credit you. But this also works in your favor for cancellation:

• If your reason for canceling is your dog doesn't enjoy the toys/treats, say so
• Agents have more flexibility to offer refunds or early commitment exit for allergy/dislike reasons
• Document specific items your dog rejected for a stronger case

📅 Timing Your Cancellation

• Cancel before the 15th of the month to avoid the next box shipping
• Once a box ships, you can't return it (it's a consumable product)
• If on a multi-month plan, cancel the day after your last box ships
• Set a calendar reminder for your renewal date

🔄 Free & Cheaper Alternatives

• Dollar Tree pet section — $1.25 toys that dogs destroy just as fast
• Costco dog treats — bulk treats for a fraction of BarkBox pricing
• Amazon Subscribe & Save — pick exactly what your dog likes, 5-15% off
• TJ Maxx/Marshalls pet aisle — brand name toys and treats at 50-70% off
• DIY enrichment — frozen peanut butter Kongs, snuffle mats, cardboard box games

✅ After Cancellation Checklist

• ✅ Save cancellation confirmation email/screenshot
• ✅ Check if you also have a Super Chewer subscription (separate billing)
• ✅ Review add-ons — cancel those separately if needed
• ✅ Monitor bank statement for 2 months for unexpected charges
• ✅ Unsubscribe from BarkBox marketing emails (they'll try to win you back)