How to Cancel Bark Premium in 2026 (Stop the Auto-Charging Credits)

Bark is a lead generation platform for service professionals. Its credit-based billing system confuses many users — credits auto-deduct when you respond to leads, and your account auto-tops-up. Here's how to stop the charges and cancel.

Step 1: Turn Off Auto Top-Up (Stop the Bleeding)

Before doing anything else, stop credits from auto-purchasing:

Go to bark.com → Account → Subscription
Find Auto Top-Up
Turn it OFF
This stops automatic credit purchases immediately

🚨 How Bark's Billing Actually Works

Bark doesn't charge a flat monthly fee. Instead: you buy credits → responding to a lead costs credits (varies by job type) → when credits run low, Bark auto-buys more. Some professionals report being charged $100-300+ per month without realizing it, because each lead response triggers a charge.

Step 2: Cancel Your Subscription

Go to bark.com → Account → Subscription
Click Cancel Subscription
Confirm cancellation

Step 3: Disable Your Profile

Canceling the subscription may not stop all activity. Also:

Set your profile to inactive/hidden
Remove or pause all service categories you're listed under
This prevents new leads from being sent to you (which would use credits)

Getting a Refund for Unused Credits

Bark typically does not refund unused credits
If you were charged by auto top-up without realizing it, contact support
Email support@bark.com or use the in-app chat
If support won't help, file a dispute with your credit card company for unauthorized charges
Document the auto top-up settings and when you tried to cancel

Common Bark Billing Complaints

"I didn't realize I was being charged per lead" — the credit system isn't obvious at signup
"Auto top-up charged me without warning" — it triggers automatically when credits run low
"Lead quality is poor" — many professionals report low-quality leads that don't convert
"I can't find how to cancel" — the cancel option is buried in subscription settings

Alternatives for Finding Clients

Thumbtack — similar lead marketplace, but you set your budget and only pay for leads you accept
Google Business Profile (free) — appear in local search results, free leads
Nextdoor (free) — neighborhood recommendations, great for local services
Yelp Business (free tier) — claim your listing, respond to reviews
Social media (free) — Instagram, Facebook, and TikTok for portfolio showcasing
Word of mouth — ask happy clients for referrals and reviews

🎯 Bottom Line

First: turn off auto top-up immediately. Then cancel subscription at bark.com → Account → Subscription. Disable your profile to stop receiving leads. Unused credits are typically non-refundable, but contact support if auto top-up charged you unexpectedly. Google Business Profile is the best free alternative for local lead generation.

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Quick Cancel Guide: Bark Premium

Direct cancel link + step-by-step instructions