Updated 2026-02-28 · 5 min read
BarkBox costs $35/month (or $23/month on a 12-month plan — but that's $276 upfront). After a few months, most dogs have a pile of barely-touched toys and treats they're indifferent to. That's $420/year on the monthly plan. Here's how to cancel — and why it's trickier than it should be.
BarkBox heavily promotes 6-month and 12-month plans with lower per-box prices. But here's the catch: you can't cancel a multi-month plan early. If you sign up for 12 months at $23/box ($276), you're locked in. The "savings" only work if your dog actually uses everything for the full year.
BarkBox has been criticized for making cancellation difficult online, especially for multi-month plans. If you can't cancel through the website, you must contact support: email happy@barkbox.com or call 1-855-520-2275.
Call 1-855-520-2275 (Mon–Fri 9am–8pm ET, Sat–Sun 11am–7pm ET). This is often the fastest method for multi-month plans that can't be canceled online.
The truth is: your dog doesn't care about themed monthly boxes. They care about your attention and maybe 2-3 toys they actually like. A $10 trip to TJ Maxx gets you the same joy for 1/4 the price.
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