How to Cancel Avail Landlord Plan in 2026

Avail (now part of Apartments.com by CoStar) charges $7/unit/month for its Unlimited Plus plan. If you're a small landlord with a few units, that adds up — and the free tier might be all you need.

How to Cancel

1. Go to avail.co and log in
2. Click Account (top right)
3. Navigate to Subscription or Billing
4. Click Downgrade to Free or Cancel Plan
5. Confirm — you revert to the free tier immediately or at period end

Free vs. Paid: What You Actually Lose

• Keep (free): Listing syndication, tenant screening, online rent collection, lease templates, maintenance tracking
• Lose: Customizable lease clauses, waived ACH fees, property website, clone listings
• Key difference: Free plan charges tenants a $2.50 ACH fee per payment; paid plan waives it

For most landlords with 1-5 units, the free plan covers everything important. The $2.50 ACH fee passes to tenants, not you — though some landlords prefer to cover it as a courtesy.

The Apartments.com Transition

Avail was acquired by CoStar Group (parent of Apartments.com) in 2022. Since then, features have been gradually integrated into the broader Apartments.com ecosystem. This means:

• Your listings may already appear on Apartments.com for free
• Some features have migrated to the Apartments.com landlord portal
• The standalone Avail product may continue evolving or merging

Alternatives for Small Landlords

• Avail Free tier: Honestly sufficient for most small landlords
• TurboTenant: Free for landlords (charges tenants), similar feature set
• Zillow Rental Manager: Free listings on Zillow, basic management tools
• Stessa (by Roofstock): Free financial tracking for rental properties
• Spreadsheet + Venmo/Zelle: Many 1-2 unit landlords find this simpler than any platform

Export Your Data

Before downgrading, export anything you want to keep:

• Download copies of signed leases (PDF)
• Export payment history for tax records
• Save tenant screening reports
• Note maintenance request history