How do I cancel Asurion insurance?

You cannot cancel Asurion directly — it's billed through your wireless carrier (AT&T, Verizon, T-Mobile). Call your carrier or use their app to remove device protection from your plan. AT&T: 1-800-331-0500, Verizon: 1-800-922-0204, T-Mobile: 1-800-937-8997.

Is Asurion phone insurance worth it?

For most people, no. Over a 2-year period, you'll pay $168-$408 in premiums plus a $99-$275 deductible per claim. That often exceeds the cost of buying a refurbished replacement. It makes sense only for the newest, most expensive phones in the first year.

How to Cancel Asurion Phone Insurance in 2026

Updated February 2026 · Difficulty: Hard · $7-17/mo per device

💸 The Asurion Math: You're Probably Losing Money

At $17/month for 24 months = $408 in premiums. Plus a $99-$275 deductible per claim. Total cost to replace one phone: $507-$683. A refurbished iPhone or Samsung on Swappa costs $300-500. You're paying insurance that costs more than the thing it insures.

How to Cancel (By Carrier)

Asurion is billed through your wireless carrier, not directly. You must contact your carrier to remove it:

AT&T (Protect Advantage)

Phone: Call 1-800-331-0500, say "remove device protection"
App: myAT&T app > Account > Manage Plan > Remove Protect Advantage
Online: att.com > My Account > Plan Details > Manage Add-ons

Verizon (Wireless Phone Protection)

Phone: Call 1-800-922-0204, request removal of device protection
App: My Verizon app > Account > Manage Plan > Device Protection > Remove
Online: verizon.com > My Plan > Manage > Remove protection

T-Mobile (Protection 360)

Phone: Call 1-800-937-8997 or 611 from your T-Mobile phone
App: T-Life app > Account > Add-ons > Protection 360 > Remove
Online: t-mobile.com > My Account > Plan > Manage Add-ons

The Real Cost Breakdown

Here's why Asurion is one of the worst value subscriptions for most people:

Basic plan ($7/mo): $168 over 2 years + $99 deductible = $267 minimum per claim
Mid-tier ($11/mo): $264 over 2 years + $149 deductible = $413 per claim
Premium ($17/mo): $408 over 2 years + $275 deductible = $683 per claim
Claim rate: Industry data shows only about 10-15% of insured phones ever file a claim
Replacement quality: Asurion sends refurbished (not new) devices, often a different color or model variant

When Asurion Actually Makes Sense

To be fair, there are narrow scenarios where device insurance is worth it:

You have a brand-new $1,200+ phone (iPhone 16 Pro Max, Galaxy S26 Ultra)
You're within the first 12 months (phone value is still high)
You have a history of breaking/losing phones (accident-prone)
You can't afford a $1,000+ replacement out of pocket

After 12 months, phone depreciation makes insurance almost never worth it. A 1-year-old flagship can be replaced with a refurbished unit for less than the premium + deductible.

Better Alternatives

AppleCare+ ($10/mo): Better claims experience, genuine Apple parts, covers accidental damage + theft/loss
Samsung Care+ ($8-13/mo): Similar to AppleCare but for Samsung devices
Credit card protection: Many cards (Chase, Citi, Wells Fargo) include free phone protection when you pay your phone bill with the card — up to $600-$800 coverage with $25-50 deductible
Self-insurance: Put $17/month in a savings account. After 2 years you have $408 — enough to buy a great refurbished phone
Use a case and screen protector: A $30 OtterBox prevents 90% of the damage Asurion covers

💡 The Credit Card Hack

If you pay your phone bill with a Chase Freedom, Citi Custom Cash, or Wells Fargo Active Cash card, you already have free phone protection (up to $600-$800 per claim, $25-$50 deductible). This makes Asurion completely redundant for most people. Check your credit card benefits before paying for any device insurance.

Asurion's Scale Is Staggering

Asurion insures 300+ million devices globally and is the largest device insurance company in the world. They're embedded with every major US carrier (AT&T, Verizon, T-Mobile, Sprint legacy). The reason carriers push Asurion so aggressively? They earn a commission on every enrollment — typically 30-40% of the premium. Your carrier's retail employees are incentivized to add it to every phone purchase.

🔍 How much are you paying for device insurance?

Upload your bank statement to JustCancel — Asurion is buried in your carrier bill and easy to miss. We'll flag it along with every other hidden subscription. Takes 30 seconds.