How to Cancel Astound Broadband (RCN/Wave/Grande) in 2026

Updated March 3, 2026 • 4 min read

About Astound Broadband

Astound Broadband is the merged brand of three regional ISPs:

• RCN: Boston, NYC, Philadelphia, Chicago, DC, Lehigh Valley
• Wave: Portland, Sacramento, San Francisco Bay Area, Washington state
• Grande: Texas (Austin, Dallas, San Antonio, Corpus Christi, Midland-Odessa)

Pricing: $40-80/month for internet, bundles $70-130+/month.

How to Cancel

1. Set up replacement internet first
2. Call your regional number (above)
3. Tell the agent you want to cancel all services
4. Set a disconnection date aligned with your billing cycle
5. Get a confirmation number
6. Return all equipment within 7 days

You can also try the live chat at astound.com — sometimes faster than calling.

Equipment Return

• Return modem, router, cable boxes, and remote controls
• Return within 7 days to avoid equipment charges
• Return to a local office if one exists in your area
• Photograph equipment and serial numbers before returning
• Keep your receipt

No Contracts (Usually)

Astound generally does not require contracts on residential plans — you can cancel anytime without early termination fees. However, if you signed a price-lock agreement, check the terms. Price-locks are usually "price guarantees," not binding contracts with ETFs.

Alternatives

Availability varies by market:

• Verizon Fios: $50-90/month (NYC, Boston, DC)
• AT&T Fiber: $55-80/month (Texas, Chicago)
• Google Fiber: $70/month (limited cities)
• T-Mobile Home Internet: $50/month, no contract (available nationwide)
• Starlink: $120/month (rural/suburban)