How to Cancel Aptive Environmental Pest Control in 2026

Updated February 2026 • Difficulty: Hard • $50-80/treatment

🚨 Aptive uses annual service agreements with early termination fees (ETFs). If you cancel before your contract term ends, they may charge 50% of the remaining balance. Review your agreement FIRST.

Step 1: Find Your Contract

Check your email for the original Aptive service agreement. Look for:

Contract start and end dates
Early termination fee clause (usually in fine print)
Number of treatments included
Required notice period for cancellation

Step 2: Call to Cancel

Call 1-855-531-9039
Tell them you want to cancel your service agreement
Ask about any early termination fees
If the ETF is reasonable, pay it and move on
Request written confirmation of cancellation

Cancel by Email (Backup Documentation)

Also email support@goaptive.com with your cancellation request. This creates a paper trail if they try to charge you after cancellation.

Avoiding the ETF

Wait for contract end: If you're close to your annual term ending, it's cheaper to wait than to pay the ETF
Unsatisfactory service: If Aptive failed to resolve your pest problem after multiple treatments, document it and argue the ETF is unwarranted — they didn't fulfill their end
Move outside their service area: Some contracts have a move clause that waives the ETF
BBB complaint: If you believe the ETF is unfair, file a BBB complaint. Aptive typically responds to resolve these
3-day cancellation right: If you signed up via a door-to-door salesperson, many states give you 3 business days to cancel any door-to-door sale with no penalty (FTC Cooling-Off Rule)

The Door-to-Door Sales Problem

Aptive is known for aggressive door-to-door sales, often hiring college students during summer. Common tactics include "we're treating your neighbor's house today" and "introductory pricing" that converts to a full annual contract. If you signed up on the spot, know your rights:

✅ FTC Cooling-Off Rule: For door-to-door sales over $25, you have 3 business days to cancel with a full refund. The seller must provide you with a cancellation form. If they didn't, your cancellation window may be extended.

DIY Pest Control Alternatives

DoMyOwn.com — professional-grade pest products at retail prices
Ortho Home Defense — $15-20 per treatment (Home Depot/Lowe's)
Diatomaceous earth — natural, food-grade, effective for many insects ($10)
Local pest control — often cheaper per-treatment than national chains, no annual contract

💡 Savings: Aptive costs $400-800/year for quarterly treatments. A $20 bottle of Ortho Home Defense treats your entire home perimeter and lasts 12 months. For most common pests (ants, spiders, roaches), DIY is 90% as effective at 5% of the cost.