How to Cancel Angi (Angie's List) Business Leads in 2026

Updated February 2026 • Difficulty: Hard • $300+/month

Cancel by Phone (Only Option)

1. Call 1-888-996-3950
2. Say: "I want to cancel my advertising and leads account"
3. They will transfer you to a retention specialist
4. The specialist will offer discounts, credits, and "optimization" — decline everything
5. Say: "I've made my decision. Please process the cancellation now."
6. Request a cancellation confirmation email with the effective date
7. Get the agent's name and reference number

The Retention Script (What They'll Say)

• "What if we reduced your cost per lead?" → "No thank you, I want to cancel."
• "We can pause your account for a month." → "I want full cancellation, not a pause."
• "Let me connect you with our optimization team." → "I don't want optimization. I want cancellation."
• "You have a remaining balance/commitment." → "Please send me the contract terms in writing."

Common Complaints from Contractors

• Low-quality leads: Many leads are price-shoppers or already hired someone
• Shared leads: The same lead is sent to 3-5 contractors simultaneously
• No refunds for bad leads: Disputed lead credits are hard to get
• Aggressive upselling: Constant calls to increase your advertising spend
• Cost per acquisition: By the time you factor in shared leads and no-shows, actual customer acquisition cost can be $500-1,000+

Better Lead Sources for Contractors

• Google Business Profile — free listing, appears in local search and Maps (highest-intent leads)
• Google Local Services Ads — pay per lead (not per click), Google-vetted badge
• Nextdoor — free business page, neighborhood recommendations
• Word of mouth / referrals — highest conversion rate, lowest cost
• Your own website + Google Ads — you own the leads, no sharing
• Thumbtack — similar to Angi but some contractors report better lead quality